Privacy Policy
MLAI Digital Pvt Ltd
Effective Date: 15 December, 2025
Last Updated: 15 December, 2024
At MLAI Digital Pvt Ltd (“MLAI Digital,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, products, and services. By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
We may collect personally identifiable information (PII) such as your name, email address, phone number, and payment details when you register for our services, purchase our products, or contact us for support.
1.2 Non-Personal Information
This includes data such as your IP address, browser type, operating system, and usage data (e.g., pages visited, time spent on our website) collected through cookies and similar tracking technologies.
1.3 Customer Data
As a provider of AI solutions for BFSI and other industries, we may process customer data uploaded or provided by our clients as part of our services. This data remains the property of our clients, and we act as a data processor.
2. How We Use Your Information
We use the information we collect to:
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Provide, operate, and improve our AI solutions and related services.
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Process transactions and manage subscriptions for SaaS and one-time cost products.
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Communicate with you, including responding to inquiries and sending administrative or promotional materials.
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Analyze usage patterns to enhance our offerings.
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Comply with legal obligations and enforce our terms and policies.
3. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, hosting services, and analytics providers.
3.2 Legal Compliance
We may disclose your information if required to do so by law or in response to valid legal requests.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Customer data processed on behalf of our clients will be retained as per contractual agreements.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
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Access, update, or delete your personal data.
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Object to or restrict data processing.
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Withdraw consent where processing is based on consent.
To exercise your rights, please contact us at mayank@mlaitech.io
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze site traffic, and improve our website. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third-party sites you visit.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this page regularly for the latest information on our privacy practices.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
MLAI Digital Pvt Ltd
Plot No 327 Sector 68 Faridabad, Haryana -121101 (India)
Email: mayank@mlaitech.io
Phone: +91 9873742314
Last Updated: 15 December, 2024