ICICI Case study RPA using Bot
Business Challenge
- Using OCR,RPA and Azure cognitive services, they wanted AI tool to :
- Capture client details in form
- Capture supporting KYC docs
- Validate Docs w.r.t form details and from gov libraries
- Score each doc field-wise and give an overall score for each customer
- Update ERP via API for valid entries
- Communicate stake-holders
Our Innovative Solution
- Efficiency : reduced costs , quick turn-around with lesser human resources
- Fraud prevention KYC fraud detection
- Faster and Smoother onboarding
- Improved Accuracy
- Enhanced security: AI helps detect fraudulent activity by analysing customer data and
transaction patterns. Helps prevent financial crimes
- Better customer experience = Competitive advantag
